This section covers how to connect end users to Wanda.
Users must have an account within the social media collaboration channel they will use to chat with Wanda -- existing private accounts can be used.
- Each user must be assigned a Unit4 ID in Unit4 ERP as described in Mapping Unit4 ERP users to Unit4 IDs
- The Unit4 Wanda bot must be added to the users' contacts within the social media collaboration channel
Connecting to Wanda in the collaboration channel
Wanda is published as an official bot in Microsoft Teams and Skype, and an official app on Slack. Details for how users connect to Wanda in the supported collaboration channels is provided in the Wanda help center.
Optimizing the sign in experience
Map domain to organization ID to provide email sign in option
An organization using Wanda has the option to connect its domain(s) to the unique organization identifier within the Unit4 ecosystem. By providing this, users of Wanda are then able to sign in using their email address rather than the name of the organization they work for.
This connection can be done by Unit4 cloud operations as part of the Wanda configuration process and is registered by the account manager or implementation consultant as part of the on-boarding process.
Improving the user sign in experience in Microsoft Teams
The sign in experience for the end user can be improved by connecting the unique identifier of a tenant (company) within the Unit4 cloud offering to your company's Microsoft Teams tenant ID. This will greatly improve the sign in process for the users of Wanda as they will then not need to confirm what company they work for. The users will directly be prompted to sign in using their company's identity provider.
How to get the company Microsoft Teams tenant ID
You get the Teams tenent ID as follows:
- Open one of your Teams within the Microsoft Teams application.
- Click on the ellipse (…) next to the team title.
- Click on Get link to team.
- Copy the link to the team and grab the tenantId from the URL.
The Microsoft Teams tenant ID must be provided during the ordering process for Wanda or to the implementation consultant during Wanda configuration.